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Frequently Asked Questions

How long will my order take to arrive?

All orders are shipped from our warehouse in China, and we have partnered with top shipping companies such as DHL, UPS, FedEx, and Aramex to ensure a smooth and stress-free shopping experience for our customers. It takes about 5-15 days to arrive in most countries and regions.

How do I track my order?

We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order. You can track your order on our tracking page.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and Apple, Google payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vacational address as we do not know how long the destination's customs department will have the package on hold.

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